Fundraising Standards Board

Our promise to you


 

Giving with Confidence

We know that when you make a donation – whichever charity you support  – you will want to know that the organisation is committed to best practice.  That we are responsible in the way we fundraise, dedicated to honesty and accountability.

That is why HERIB has signed up to fundraising regulation through the Fundraising Standards Board (FRSB).  Membership is a commitment to the highest standards of fundraising. Should there be any concerns about the way we fundraise, we have a robust complaints process in place, notifying the FRSB of any issues raised.  It is about being accountable for our actions and ensuring that we put you - our supporters – first.

From now on, you may see the give with confidence tick logo on our website and appeals, reminding you of our commitment to best practice in fundraising.  We hope that our membership will give you added confidence in our fundraising and, ultimately, encourage more people to provide vital support for local people living with sight loss.

If you have any concerns about the way we fundraise, please get in touch by calling 01482  342297  For more information about the FRSB, and what our membership means in practice, see www.givewithconfidence.org.uk
 

Our Fundraising Promise to You

  • We are committed to high standards
  • We are honest and open
  • We are clear
  • We are respectful
  • We are fair and reasonable
  • We are accountable