Visual Impairment Awareness Training

Some of your customers may not be getting your message

Visual Impairment training course in progress

We all encounter people living with sight loss, even if we are not always aware of it.

HERIB has almost 150 years of expertise in supporting people of all ages living who are blind or partially sighted which means we have the specialist knowledge to offer Visual Impairment Awareness Training that can help your business to:

• Develop the skills to identify people with sight loss.

• Provide information about simple adaptations your business can make for visually impaired people.

• Ensure your business provides excellent customer service for all your customers.

• Feel better equipped to support colleagues experiencing sight loss

Our training programmes not only offer your company expert tuition at great value for money but the knowledge that you are also supporting a local charity.

There are more people than ever living with sight loss and providing excellent customer service is crucial if your business is to stand out from its competitors.

John Hart receives training certificate “I wanted to ensure my business could learn as much as possible to be able to cater for other future customers with sight loss,” said John. “I was really amazed at how much I learnt and this has helped to make me much more aware and this knowledge can now hopefully help my business to stand out from its competitors.”

John Hart from J Hart Ltd Plumbing and Heating 

Our existing customers include; councils and local authorities, leisure attractions, residential care homes, transport providers, supermarkets and other retail outlets. 

Visual Impairment Awareness Training

Visual Impairment Awareness Training with HERIB can be tailored to suit your organisation’s specific requirements and can be run on your own premises or at any other suitable venue. Alternatively, places can be booked for individual staff members to come and attend courses at HERIB.

Our courses include:

An Introduction to Visual Impairment
This basic course is ideal for anyone working in a customer service or caring profession. It is aimed at widening knowledge of visual  impairment in order to be able to provide a higher quality of service to customer and clients.

For more information about charges or any of the courses outlined above please contact Tracy Atkinson at HERIB on 01482  342297.

If your business is not equipped to positively engage people with sight loss, then you could be losing business!